Improving Library Services to People with Disabilities
Course Dates: October 14 through November 10, 2013 featuring two Live Online Sessions using FlashChat in Moodle
(Chat 1: Thursday, October 24, 3-4 pm Central Time; Chat
2: Thursday, November 7, 3-4 pm Central Time).
Course Description: Library services to people with disabilities are provided by
all levels of library staff. From the part-time aide charging out library
materials to the library director determining policies, staff skills and
attitudes are crucial for a satisfactory library experience.
All libraries have a plan for
serving people with disabilities, whether it is the installation of ramps or
the creation of special needs story times. But improvements are always
possible.
Library staff who enroll will review
the current level of service to people with disabilities then explore materials
and sources that provide additional support or new ideas.
Who Should Take This Course: This course is designed for all library staff, including
support staff, general professional staff, age-level or subject specialists,
managers and administrators.
Course Objectives:
- Library staff will identify patrons with disabilities
who use the library and the resources that are available to assist them.
- Library staff will examine changes in attitudes, laws
and technologies that have impacted people with disabilities.
- Library staff will demonstrate communication with
people-first language and non-verbal techniques.
- Library staff will recommend changes in personal and
organizational behaviors to improve services for people with disabilities.
Course Outline:
Week 1:
- Visible or invisible: who are the people with
disabilities?
Week 2:
- What has changed? Attitudes, laws and practices
affecting services to people with disabilities.
- Communication: etiquette, alternative
communication and people-first language.
Week 3:
- Didn’t know we had that: discovering assistive
technology already available at your library.
Week 4:
- Know the rules: applying policies and procedures
of your library.
- One step forward: share one personal goal and one
organizational change that you would recommend to improve service in your
library for people with disabilities.
Course participants who complete
four assignments and two discussion postings will receive a certificate of
completion from ASCLA.
Instructor: Kate Todd has worked as a children’s librarian for The New
York Public Library and as Emerging Technologies Librarian for Manhattanville
College. At Manhattanville College, she taught “Technology for Special
Education” in the graduate School of Education. She has taught several online
courses for ALSC (Association of Library Services to Children), including
“Children with Disabilities in the Library.” Kate is currently working on
independent projects, including online instruction for ALA. Her interests
include online learning, educational games, library services for people with
disabilities and readability/leveling strategies.
Registration Information: Registration limit for each session: 30; registrations for
this session will no longer be accepted once the 30 student limit is reached.
Registration Fees:
- $150 for ASCLA members
- $195 for ALA members
- $230 for non-ALA members
- $120 for student members and retired members
Register Online, by
fax (download, complete, & fax PDF form to
(312) 280-1538), or mail (download, complete, and mail PDF form to
American Library Association, ATTN: MACS/Online CE Registration, 50 E. Huron
Street, Chicago, IL 60611